Cancellation & Refund Policy

1. Subscription System Overview

Correctify AI provides free, recurring paid, team, enterprise, and custom plans. Each plan includes feature access and usage limits shown at purchase or assignment.

• Usage is controlled by the active plan's configured limits
• Plan allowances reset according to their configured daily, monthly, or total interval
• Paid subscriptions become active after successful payment confirmation

2. Cancellation of Subscriptions

You may cancel recurring renewal from your subscription page. Cancellation prevents the next charge while access remains active through the current paid period.

After the paid period ends, the subscription expires and paid-plan limits no longer apply unless another plan is activated or assigned.

3. Refunds

Subscription payments are generally non-refundable except in the following cases:

• Double Billing: If you were charged more than once for the same subscription period through Stripe, a full refund of the additional amount will be issued.
• Platform Inaccessibility: If Correctify AI services were unavailable due to a technical issue on our end for an extended period, you may request a review, assessed on a case-by-case basis.

Refunds will not be issued for:

• Unused plan allowance during an active subscription period
• Accidental purchases after paid features have already been used
• Dissatisfaction with AI-generated content after the service has been used
• Change of mind after successful purchase

4. Refund Eligibility

Refund requests are evaluated individually and granted only in exceptional cases, such as:

• Duplicate transactions processed through Stripe
• Technical system failures lasting over 30 days
• Payment processing errors
• Other extraordinary situations at Correctify AIs discretion

5. How to Request a Refund

To request a refund, email our support team with the following details:

• Your registered email or account ID
• Payment transaction ID or Stripe receipt
• Reason for the refund request
• Screenshots or documentation supporting your claim (if applicable)

Our support team will respond within 3–5 business days. Approved refunds will be processed back to your original payment method through Stripe within 5–10 business days.

6. Payment Processing

All payments are securely processed through Stripe, a leading payment processing platform. Stripe handles all payment information in accordance with industry standards and PCI compliance.

For questions about payment processing or to dispute a charge, you may also contact Stripe directly through your Stripe account or payment receipt.

7. Changes to This Policy

Correctify AI reserves the right to modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page with an updated Effective Date.

Continued use of the platform after changes constitutes acceptance of the revised policy.